Terms and Conditions

General Aspects

This set of Terms and Conditions represents the minimum rules governing the relationship between INARTARENA DESIGN S.R.L.(hereinafter “Seller”), based in Bucharest, 47 Herman Oberth, District 1, registered at the Trade Register Bucharest, Romania under no. J40/19982/2022, EUID: ROONRC.J40 / 19982/2022, CIF 46976750, owner of the inartarena.com website („Site”) and persons („User” / „Buyer”) who use the website www.inartarena.com and/or the products and services offered by this site.

This terms and conditions are the minimum rules and they can be updated with the provisions of the legislation in force. Depending on the evolution of the legislation and the services we offer, this document is subject to change.

Access and use of this site, including any page or section thereof or any services provided through the inartarena.com website are in accordance with this set of terms and conditions, which include the Data Privacy Policy (GDPR Regulation) and Cookies Policy.

To ensure compliance with the conditions and use of the site, users must verify when accessing the site this terms and conditions. Even if you omit to analyze the terms and conditions, but use the inartarena.com website, we will consider that you have accepted this set of terms and conditions (including any updates to them).

If you do not agree with the provisions of this set of terms and conditions (including any updates to it), please do not use or, if it is necessary, stop using the site. 

Copyright and Rights of Use

The Seller owns all copyrights of the platform, in the first place, with reference, but not limited to the logo, images, texts, graphics, symbols, elements of web graphics, emails, scripts, programs and other data and reserves the right to appeal to the coercive force of the state for any kind of interference, embarrassment or violation of intellectual property rights arising from our status as holders of the site.

Copyright law (Law No. 8/1996) protects all content of the site, nothing of its content, described in the previous paragraph, cannot be taken over, copied in part or in full or used for the creation of derivative works without the holder’s express written consent. Use for purposes other than personal or non-commercial purposes is strictly prohibited.

The products and services offered

The User has the possibility to purchase from the online store of the site, the products displayed, including those mentioned in the orders separately addressed through the contact form and adjacent services („Products and Services„).

The buyer can be a natural or legal person, both from Romania and from another country worldwide. For the purchase of one or more products, the buyer will place an order, which is the contract that intervenes as a form of communication between the seller and the buyer, whereby the seller agrees to deliver the purchased products to the buyer, and the buyer agrees to receive these products and make the related payment.

At the time of placing an order, the buyer agrees to receive from the seller electronic commercial messages by email/phone, relating to the receipt of the order, processing and delivery to the buyer, without requiring an acknowledgment of receipt from him. The buyer can cancel an order before receiving the delivery notification message by email to the [email protected] email address. The order will be deemed canceled when the user/buyer will receive the cancellation confirmation by email from the seller.

By placing an order through the website, the user declares that he is over 18 years old and has the legal capacity to enter into firm contracts.

Where the seller has reasonable grounds to believe that a false or fraudulent order has been made, he shall have the right to cancel the order and to inform the competent authorities accordingly.

Payment and delivery

The price and payment method are specified in the order. The seller will issue an invoice to the buyer for the purchased products, the buyer’s obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force. Prices may be revised at any time, but no potential changes will affect any order that has already been sent with an order confirmation prior to the price change.

The seller will process the order no later than 30 calendar days from the date of order confirmation. If the delivery deadlines of the order cannot be met, the seller is obliged to notify the buyer of the new estimated delivery deadline. If the seller receives incorrect information about the billing or delivery of the products, the seller will set a new deadline for honoring the order.

The seller undertakes to ship the products purchased by the buyer in door-to-door system through national and international courier services, standard or express shipping way. The seller discharges the risks and responsibilities associated with the products when they are handed over to the courier company with which the seller collaborates. The seller will ensure the proper packaging of the products and will ensure the transmission of accompanying documents.

The seller does not insure any customs duties related to the export of products outside the EU. The seller is responsible for drawing up all the customs declarations necessary for the export of products from Romania to the state where the package will be delivered. The buyer will pay all costs related to the customs procedure after delivery by the seller of the products purchased by him. To complete the export, the buyer will be contacted by the customs office of the State in which he resides, to send the necessary customs documents and will pay the costs of the customs procedure.

Return

The seller will grant a period of 30 calendar days from the date of the shipping confirmation for the return of the products.

In the case of a return, only the amount paid for the products concerned will be refunded. The buyer will be responsible for the direct costs of returning products, such as courier ones.

Once the seller repossess the products returned by the buyer, the buyer will refund the amounts to the buyer, using the same payment method that the buyer used for the original transaction, as soon as possible. The buyer’s right to cancel a contract applies only to products that are being returned in the same condition as they were received. The seller shall assume the right to change the amount reimbursed if there is a decrease of any kind in the value of the products resulting from manipulations other than those necessary to determine the nature, characteristics and operation of the products.

Force majeure

In cases of force majeure, the seller will be exempted from his obligation to enforce it. All unforeseen events will be considered cases of force majeure. Such events will include, in particular, but not limited, legal measures in strike situations, as well as when they occur in third-party companies, official measures taken by the authorities, failure of communications networks and portals, disruptions to network operators and other malfunctions.

Applicable law and jurisdiction

The rights and obligations of the parties imposed by this Agreement, and all legal effects that this set of terms and conditions produces will be interpreted and governed by the applicable law in Romania. Any dispute concerning this agreement will be brought before the Romanian courts.